Simple, transparent pricing

No hidden costs. All iCharms features included. No income processing costs from iCharms. One monthly subscription via Direct Debit subscription covers it all: features, upgrades, hosting, support and unlimited users. No contract required.

Pricing Plan

Choose Pricing Plan

Free

$ 00.0 /Month

Full Access Library
2 Multiple User
24/7 Support

Personal

$ 1.99 /Month

Full Access Library
4 Multiple User
24/7 Support

Enterprise

$ 3.99 /Month

Full Access Library
6 Multiple User
24/7 Support

Professional

$ 5.99 /Month

Full Access Library
8 Multiple User
24/7 Support

Essentials

Professional

Constituents Up to 500 Unlimited
Number of icharms users Unlimited Unlimited
CRM (all contact details in one place, timeline)                
Set comms preferences and consents for GDPR         ✔          ✔
Integrations (Mailchimp, Eventbrite, Facebook Giving Tools, JustGiving)         ✔          ✔
Automatic Gift Aid tax reclaims         ✖          ✔
Autotagging         ✖          ✔
Opportunity management for Major Donors, Trusts, Foundations, Legacies         ✖          ✔
Forms Max. 3 Unlimited
Triggers Max. 3 Unlimited
Xero Integration or Accounts Download (Quickbooks, Sage)         ✖          ✔
Send-To-icharms email integration         ✖          ✔

Do I need to pay set up costs?

You will need to consider the cost of Onboarding – that’s the process of setting up your system to work for your organisation and getting any existing data migrated into it. There are three options for setting up your icharms:

1. DIY — £0

icharms is so simple to set up that you can do it on your own and it won’t cost you anything.
We recommend that you set aside time and space in your calendar for a day or two to get fully up and running with all of the wonderful features and integrations you require.

This is a brilliant option if you’re:

    • making your first move into using a CRM
    • a small organisation
    • have no set-up budget
    • have data in spreadsheets

2. Onboarding — £800 +VAT

Do-It-Yourself, but with the help of a series of structured online seminars to keep you on track.
You’ll get set up and learn as you go, with plenty of advice to make sure you’re doing everything correctly.

This is for you if you:

    • are a small to medium sized organisation

    • need to migrate from another system

    • are able to assign a small budget for set up

    • need a bit of support to feel confident in your DIY set-up

  •  

3. Partner-led project - £tbc

We, like all good software companies, provide a custom Professional Services setup option where your project is scoped, mapped, costed, and delivered by icharms-trained and approved Partners.
Why do we use Partners in the first place?
Because that leaves us free to listen to our customers and improve the software.

This is for you if you:

    • have budget agreed for set-up

    • don’t have the time in-house to mange the project

    • have a fair-sized data set to move

    • have a lot of people to train

    • have quite complex requirements & custom integrations

  •  

FAQs

A constituent is a contact (individual) or an association in your icharms database . The quantity of constituents – dynamic or not – is the thing that your charging depends on (for the Professional arrangement).

The number of constituents on which your subscription is based is the maximum number of constituents that were in your icharms during the month in question. We include archived and inactive constituents in that calculation. (Note: there are duplicate merging and bulk deletion tools available in icharms that enable you to manage your constituent count).

No – we presently don’t make a charge for that. The solitary charge you pay is the icharms membership, with no secret expenses.

Do your prices include training?

No. There are free training resources in the support site. If you would like to know the costs for training by a icharms Partner then please get in touch with them

Yes – when you want to upgrade just let us know and we’ll get your subscription set up. All of your data is preserved, and the additional features available under Professional are unlocked.

In the event that you or your advisor need to sign into icharms you either need a functioning 14-day preliminary or a functioning membership. Remember that you will only be charged according to the number of constituents in your icharms.

Before the conclusion of your trial you will need to create a subscription in order to keep using icharms beyond the trial end date. You will only be charged for the number of constituents you have in your icharms account at any one time. Payment will commence from the end of the trial and will include any period of time used for set up or Onboarding as the system is in use at this point.

Installment is by Direct Debit as it were. Charges are gathered on/around fifteenth month for the earlier month’s use, in light of the most extreme number of constituents during the month being referred to. All constituents (regardless of whether dynamic or latent) are remembered for the tally.

No – no installment data is needed for either the free preliminary or for icharms Essentials.

Indeed – We are obliged to gather VAT at the standard rate except if we don’t have to (for example you are an EU association enlisted for VAT in your own country).

Sadly not – to keep administrator expenses and icharms evaluating low we don’t acknowledge some other installment strategy.

It depends. It could cost nothing other than your time on the off chance that you have a modest quantity to transfer. To do this, check the File Upload include in icharms.

Something else, our supported accomplices are available to help you with more perplexing information relocations. The expense will rely upon the intricacy and number of information sources so it’s difficult to offer an authoritative response here. If it’s not too much trouble, get in touch with us and we will allude you to a fitting accomplice, or go ahead and reach them direct.

Indeed – you need a record with icharms-incorporated administrations like MailChimp, Stripe, GoCardless, JustGiving, PCA Predict, etc.

Do you charge for online donations?

No. However the payment gateways Stripe and GoCardless retain their own transaction processing fees.

Why charities choose icharms - in their own words

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