Fundraising for your

Emergency 
Educational 
NonProfit 
Medical 
Project

ABOUT PROJECT

Come work with us

We’re a growing and dynamic tech business with a strong company purpose and inspiring values; a great team spirit, and a start-up mentality.

What’s it like to work at Donorfy?

  • work from home (we don’t have an office, but we do get together whenever we can)

  • flexibility to work when and where you want, including working 37.5 hours in 4-day weeks

  • paid holiday – you decide

  • we provide you with a shiny new laptop and the equipment you need

  • flat structure – we treat people as grown-ups (we’re set up as self-managing teams with no line-management)

  • be part of a united, progressive and caring team

  • make a real difference by helping hundreds of good causes to thrive

  • be part of a successful company with happy clients – it’s a great place to work

Donorfy Business Development / Sales Manager

***UPDATE*** Following an amazing response to this role we’re no longer taking applications.

We are looking for a brilliant team member with fundraising experience to join icharms Business Development (sales) team to bring the benefits of the UK’s leading fundraising CRM to the UK charity sector. Full-time, Work from Home.

Job description

This is not a “normal” sales job. Traditionally, selling software is about pushy salespeople with impossible sales targets, cajoling people into buying a product that may not be right for them.

We know that approach doesn’t work in the charity sector. icharms success is built on the quality of our product and the reputation of our company. Sales is the last link in the chain – helping the charity make an informed decision without pressure.

Therefore, we rely on our team’s credibility as experienced fundraisers and charity people, along with the product and reputation, to do the talking for us. This is why we’re looking for an experienced fundraising professional to join the team, helping hundreds of charities to use icharms to enable them to do more of what matters.

The job is full-time (37.5 hours/week, with flexibility). Duties include:

  • Conversations with prospective clients – assessing their needs and whether icharms is a good fit, using Zoom / Teams etc.

  • Doing product demos – online and occasionally on the prospective clients’ premises (when permitted).

  • Responding to requests for proposals.

  • Following up on your open deals, and bringing them to a conclusion.

  • Delivering live webinars to large audiences.

  • Working with colleagues to improve processes,

Person description

  • The successful candidate will have all of these essential attributes:

    • Experience working either as a professional charity fundraiser, or managing a fundraising CRM in a charity.

    • Very organised – keeping on top of competing priorities, keeping you calendar up to date, using email and Slack, updating our CRM system, attending meetings.

    • Ability to work in a fast-paced environment, with deadlines.

    • Prepared to spend large amounts of time in Zoom meetings with prospective clients and colleagues.

    • Good listener.

    • Excellent written, spoken and presentation skills.

    • Positive, cheerful attitude and a creative approach to problem-solving.

    • Ability to absorb complexity and deal with a wide range of prospective clients – relating to senior management as well as sole fundraisers.

    • Contributor to the icharms culture.

    • Initiative – seeing what needs doing, finding innovative solutions, seeing what could be done better.

    • Ability to meet in London / south-east.

    • Comfortable with working from home in a dedicated workspace (e.g. an office, not the kitchen table) without interruption. A reasonably fast and reliable broadband connection.

  • Having any of these attributes would be an advantage:

    • Appreciation of the technical aspects of a CRM – fields, integrations, APIs.

    • Understanding or experience of icharms or other CRM used in fundraising (Raisers’ Edge, thankQ, Beacon, Salesforce, Dynamics etc)

    • Understanding or experience of popular digital fundraising and comms tools such as JustGiving, Facebook Donate, Virgin Money Giving, Mailchimp, Eventbrite or similar.

Location

The role is home-based – we don’t have an office, we all work from our homes – always have, and always will. We use collaboration tools to stay in touch throughout the day, and we meet regularly in London and the south-east. You would need to be able to do that once or twice a month.

Package

£32k to £42k depending on the person.

Holiday is up to you (most people take around 25 days), and we do not work on English public holidays. A workplace pension is provided after 3 months to which the company contributes 3% of gross salary.

The company will supply computer, monitor(s) and other equipment necessary to working effectively from home.

Interested?

***UPDATE 6th May 2021*** Following an amazing response to this role we’re no longer accepting applications.

Full stack Software Developer - PHP, LARAVEL, MVC, JAVASCRIPT.

We’re looking for an accomplished full-stack developer to build features for the award-winning icharms CRM application and its API. icharms is cloud-based Software-as-a-Service.

We’re a small, dynamic and tight-knit team working with some fantastic causes across the UK and in Scandinavia. Working at icharms is a chance to make a difference.

The role will involve contact with customers, and assistance for the tech support team from time to time. The successful candidate will take a key role in the development of our product and our success in the market. The emphasis is on productivity and fitting into a friendly, committed team. It’s a full-time role (37.5 hours per week) with flexibility to arrange the work so that it suits you and the company.

icharms is a great place to work – a strong company purpose, an inspiring set of values and a great team spirit:

  • work from home – we always have, we don’t have an office, but we do get together whenever we can)

  • flexibility to work when and where you want (including working 4 day weeks if full-time)

  • paid holiday – you decide how much and when

  • we provide the best tools for the job

  • flat structure – we treat people as grown-ups (we’re set up as self-managing teams)

  • be part of a united, progressive and caring team

  • make a real difference by helping good causes to thrive

  • be part of a successful company with happy clients – it’s a great place to work

Technical skills

Must have:

  • PHP

  • LARAVEL

  • MVC

  • SQL Server

  • jQuery/JavaScript

  • CSS

  • HTML

Would be an advantage:

  • Git

  • Bootstrap

  • Working with REST APIs using JSON and API testing tools such as Postman

Non-technical attributes

Must have:

  • Proven ability to work from home in a dedicated workspace (e.g. an office, not the kitchen table) without interruption.

  • A reasonably fast and reliable broadband connection.

  • Ability to meet in London / south-east regularly and frequently.

  • Initiative – seeing what needs doing, finding innovative solutions, seeing what could be done better.

  • Positive attitude and a creative approach to problem-solving.

  • Capable of working with customers and partners as well as colleagues.

  • Can understand the customers’ requirements and speak their language.

  • Flexible – able to switch gears when priorities change.

  • Relevant experience in a software development role.

Would be an advantage:

  • A relevant degree or equivalent.

  • Experience of CRM apps.

  • Experience of integrating with payment gateways and other APIs.

  • Experience of the charity / nonprofit sector.

  • Understanding of fundraising practices.

Process

  • Submit a CV and covering email to careers+dev@ icharms.technoservesolutions.com

  • You many be invited to an initial Zoom interview

  • Subsequently we may invite you to a second interview where you will be asked to demonstrate your technical skills

  • An offer will be made subject to references

  • If you accept we will follow up the references when you tell us it’s ok to do so

If you are unsuccessful at any stage we will let you know.

Equality and Diversity

icharms Equality and Diversity Statement is available online here.

Why charities choose icharms - in their own words

The group did an excellent job of holding our hands throughout the cycle, answering to any questions we had, assisting us with the excursion, and being patient when we needed to rehash things! I would strongly advise the icharms Onboarding administration to anyone switching to icharms — it gives you the assurance and data you require to launch another framework. Emma -
The group has been a fantastic (in every sense!) display. They've made the transition to icharms a breeze by being patient, resourceful, and exceptional communicators. After that, we'd be able to observe a variety of ways to smooth up our work. The fact that they have such a fantastic client service team has been a bonus. I strongly advise it. - Car Emma
Truly simple to utilize, I especially rate the Lists work and the capacity to transfer to Excel.

— Charlie Fraser, Back Up Trust
It's fantastic to work with a crew that is friendly and knowledgeable about the type of CRM structure that a good cause requires. Constantly willing to listen to new ideas and useful in dealing with issues — Alexandra Haswell, Norfolk and Waveney Mind's Fundraising Manager
The icharms group conveys critical information, massive information about increasing support, trust, and security. — Lisbet Christoffersen, Brns Vilkr's Head of Fundraising
icharm is a simple to use system that may help charities maintain track of its members and supporters. The search features are simple to use, and the results are simple to share with those who need to see them. I would enthusiastically suggest icharm to anyone who requires their services. — ATD Fourth World UK's Eric Knibbs
With low maintenance, scattered group, icharms has been a much needed refresher. I'm still new to the framework however the more I learn with the online assets, the better it gets!

— Emma Lynn, Individual Giving Manager, FitzRoy
icharm is a brilliant asset to any pledge drive. It is simple to grasp, and the information bank is brimming with practical assistance. — Gesher School's Ali Durban
We are truly satisfied with icharm. It's an incredible for assisting us to deal with our connections and interchanges with allies. The icharm group are on the whole staggeringly amicable and supportive as well. We are glad to be important for the icharm family

—Rachel Hogg, The Benjamin Foundation
icharms is extraordinary! It works, it does precisely what it says on the tin. It's combinations are incredible It's reasonable, absolutely versatile and cherished by our evaluators. — Mark Morgan, Stella's Voice