About Us

We are icharms

We create the award-winning CRM solution that drives exceptional NGOs’ fundraising efforts.
We support all of you, regardless of where you started on your icharms journey, from small non-profits to huge organisations.


We approach things a little differently, but in a positive way.
Continue reading to learn more…

Our Purpose

To free you up to do more of what matters.

Our Values

Ground breaking is in icharms DNA. Our qualities portray how we approach satisfying our motivation and keep us centered when deciding.

ADD SIMPLICITY

Nothing can’t be improved by making things simpler.
That is something we attempt to incorporate into our solution and our working methods.

BUILD IT TOGETHER

We build icharms according to the wants and needs of fundraisers like you. Community is key to everything we do.

CHALLENGE THE STATUS

We challenge ourselves and each other, defy conventions and enjoy the freedom to think diffrerently.

DO WHAT'S RIGHT

People are prioritised over profits.
We’re completely open about our commitment to assisting charity in doing what they do best.

Meet the team

Some of us build it, some of us support it, some of us demo it; we all live it, love it, and believe in it, and we’re all here to help you get the most out of it.
Here is your icharm team.

Ben

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Jhon

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Sara

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Ben

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Jhon

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Sara

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Ben

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Jhon

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Sara

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Ben

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What we do differently

To enable our values, we’ve built a lean, agile organisation where our team members can thrive and where we can focus on improving icharms for our clients every day:

WE RARELY TRAVEL

It’s a misuse of the planet’s assets and valuable time that we’d prefer spend helping our customers; so we utilize internet conferencing instruments.

WE WORK WITH PARTNERS

Working with implementation partners means that your project is completely tailored to your organization’s needs.

A friendly, pressure-free approach

We will not sell to you as soon as you contact us, unlike other technological firms.
Instead, we’ll listen to your problems with a sympathetic ear to determine if they can be remedied with our cost-effective, user-friendly donation management software.


We want to make choosing and using your CRM system as simple as possible, which is why you’ll have the opportunity to chat with CRM specialists that have worked on similar projects.

Why charities choose icharms - in their own words

The group was great at practically holding our hands all through the entire cycle,responding to any inquiries we had, supporting us with the excursion and being patient when we expected to recap things!

I would altogether prescribe the icharms Onboarding administration to any individual who is changing to icharms — it gives you the certainty and information to dispatch another framework.

- Emma Carter, Fundraising & Communications Manager Dorset & Somerset Air Ambulance
The group have been a brilliant presentation (in each sense!) to icharms. Patient, well resourced and extraordinary communicators, they have made the progress to icharms a smooth one. We would already be able to see numerous methods of smoothing out our activity subsequently. The way that they [have] an incredible clients support bunch has been an extra reward. Completely suggested.

- Emma Carter, Fundraising & Communications Manager Dorset & Somerset Air Ambulance
Really easy to use, I particularly rate the Lists function and the ability to upload to Excel — Charlie Fraser, Back Up Trust
It's incredible to work with a group who are amicable and educated about the sort of CRM framework noble cause need. Continually willing to tune in to groundbreaking thoughts and are useful with challenges that we face .— Alexandra Haswell, Fundraising Manager, Norfolk and Waveney Mind
The icharms group convey vital info, gigantic information about raising support, trust and security.

— Lisbet Christoffersen, Head of Fundraising, Børns Vilkår
icharm is an easy to use system, that is a good way forward for charities to keep track of membership and supporters, The search functions are easy to use, with the results easy to share with those who need to see the results. I would wholeheartedly recommend icharm to anyone who needs the services that they can offer.

— Eric Knibbs, ATD Fourth World UK
With low maintenance, scattered group, icharms has been a much needed refresher. I'm still new to the framework however the more I learn with the online assets, the better it gets!

— Emma Lynn, Individual Giving Manager, FitzRoy
icharm is each pledge drive's clever asset. It is easy to understand and information bank is brimming with pragmatic help.

— Ali Durban, Gesher School
We are truly satisfied with icharm. It's an incredible for assisting us to deal with our connections and interchanges with allies. The icharm group are on the whole staggeringly amicable and supportive as well. We are glad to be important for the icharm family

—Rachel Hogg, The Benjamin Foundation
icharms is extraordinary! It works, it does precisely what it says on the tin. It's combinations are incredible and robotizes such countless cycles. It's reasonable, absolutely versatile and cherished by our evaluators.

— Mark Morgan, Stella's Voice