About Us

We are icharms

We create the award-winning CRM solution that drives exceptional NGOs’ fundraising efforts.
We support all of you, regardless of where you started on your icharms journey, from small non-profits to huge organisations.

We approach things a little differently, but in a positive way.
Continue reading to learn more…

2010

Year we were founded

2010

Year we were founded

100+

Members in our remote team

67

Countries using our products

OUR APPROACH

Results oriented

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Our Purpose

To free you up to do more of what matters.

Our Values

Ground breaking is in icharms DNA. Our qualities portray how we approach satisfying our motivation and keep us centered when deciding.

Meet the team

Some of us build it, some of us support it, some of us demo it; we all live it, love it, and believe in it, and we’re all here to help you get the most out of it.
Here is your icharm team.

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John Borthwick

Position

Team member personal information

IMG_20210906_002557_582

John Borthwick

Position

Team member personal information

IMG_20210906_002557_582

John Borthwick

Position

Team member personal information

What we do differently

To enable our values, we’ve built a lean, agile organisation where our team members can thrive and where we can focus on improving icharms for our clients every day:

WE RARELY TRAVEL

It’s a misuse of the planet’s assets and valuable time that we’d prefer spend helping our customers; so we utilize internet conferencing instruments.

WE WORK WITH PARTNERS

Working with implementation partners means that your project is completely tailored to your organization’s needs.

A friendly, pressure-free approach

We will not sell to you as soon as you contact us, unlike other technological firms.
Instead, we’ll listen to your problems with a sympathetic ear to determine if they can be remedied with our cost-effective, user-friendly donation management software.

We want to make choosing and using your CRM system as simple as possible, which is why you’ll have the opportunity to chat with CRM specialists that have worked on similar projects.

Why charities choose icharms - in their own words

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